New Delhi:New Delhi Municipal Council (NDMC) constituted a Sanitation Response Unit (SRU) for technical and managerial interventions for ensuring safety during sewer cleaning under the name of Emergency Response Sanitation Unit (ERSU).
ERSU or SRU is a professional, well trained, motivated and appropriately equipped establishment for the maintenance and management of sewers thereby eliminating the accidents and fatalities caused by entry of workers into sewers without proper PPEs & training and non-adherence to security protocols.
This Response Unit will be headed by Secretary, NDMC whereas Sh. Ajay Gupta will be the Officer-in-charge of this unit. This Unit also consists of two Entry/Duty Supervisors, three Administrative Supervisors, three Call Centre Attendants and Six Sewer Entry Professionals (Sewer Commandos).
The people of NDMC area can avail the facility of a toll free No. 1533 or use NDMC 311 App for all kinds of complaints and queries.
