New Delhi: NDMC organises its fortnightly Suvidha Camp to redress Public Grievances.
New Delhi, June 11, 2022
Aiming to provide information, facilitation and grievance redressal for the benefit of its residents/services users, RWAs, MTAs, Stakeholders and other individual, New Delhi Municipal Council (NDMC) organized a ‘Suvidha Camp’ at NDMC Convention Centre, New Delhi today.
Member-NDMC, Shri Kuljeet Singh Chahal and Secretary – NDMC, Shri Vikram Singh Malik visited the Suvidha Camp and interacted with the public. The Secretary gave directions to all Concerned Officers to resolve all complaints timely and provide all assistance, information and redressal of the grievances as soon as possible.
Around 72 grievances were received from the public in the Camp by the Officers concerned of NDMC. Most of the grievances of residents of the New Delhi area pertained to the Personnel, Civil Engineering, Horticulture, Public Health, Enforcement, Commercial, Tax and Estate Departments.
All public grievances were discussed face to face by the public with the officials concerned of various NDMC Departments for expeditious resolutions. Grievances requiring policy level decisions were explained along with likely timelines of their redressal.
Over hundred Officers/Officials of 26 Departments of NDMC were present in the camp across the table for on the spot redressal of grievances. The help desks of the various Departments were supervised by the Head of the Departments.